Privacy Policy

Effective date: 8/1/2026

This Privacy Policy describes how Five Star Local, a service of Christiansen Collective LLC ("Five Star Local," "we," "us," or "our"), collects, uses, and protects information when you visit getfivestarlocal.com, submit a form, or communicate with us. By using our website or providing your information, you agree to this Policy.

Information We Collect

We collect information you provide directly to us, including your name, business name, email address, and phone number when you submit a form, request a review audit, or otherwise contact us. We also automatically collect limited technical information such as your IP address, browser type, and pages visited, through cookies and similar technologies, to operate and improve our site.

How We Use Your Information

We use your information to:

Respond to your requests and deliver the review audit or services you asked for;

Contact you by email, phone, or text message about your inquiry, your account, and our services;

Provide, maintain, and improve our services; and

Comply with legal obligations.

SMS / Text Messaging

By providing your mobile number and opting in, you consent to receive text messages from Five Star Local related to your inquiry, your review audit, and our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Opting out of text messages will not affect the other services we provide to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information only with trusted service providers and subcontractors who perform services on our behalf (such as hosting, customer support, email, and messaging delivery), and only to the extent necessary for them to perform those services. These providers are not permitted to use your information for their own marketing. We may also disclose information if required by law or to protect our rights.

Cookies

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings.

Data Retention and Security

We retain your information for as long as necessary to provide our services and for legitimate business or legal purposes. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. Depending on your location, you may have additional rights under applicable privacy laws.

Children's Privacy

Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Five Star Local (Christiansen Collective LLC) Email: [email protected] Phone: (925) 940-3891 Website: getfivestarlocal.com